Video Production

How What a Story Became Napco’s Trusted Video Production Partner

NAPCO Media

"What a Story is very communicative, professional, and reliable. They manage time well and work smoothly despite time-zone gaps.”

John P. Gelety

Director of Video Services

When your clients expect flawless creative work on tight deadlines, you need partners you can truly rely on. For NAPCO, delivering high-quality videos while managing multiple projects was becoming a challenge. 

That’s when they partnered with What a Story to handle their video production end to end. 

This case study shows how a dependable production partnership helped NAPCO streamline workflows, maintain consistent quality, and build stronger trust with their own clients - without the usual stress of managing everything in-house.

The Challenge

NAPCO Media works with high-expectation clients who need quality creative work fast.
But handling everything in-house was becoming risky:

  • Tight timelines
  • Growing client impatience
  • Pressure to maintain consistent quality
  • Need for a dependable production partner

They weren’t just looking for freelancers.
They needed a team they could trust with their clients.

A Common Question NAPCO Media Faced

“You are creative, tech-savvy, and friendly… I get it.
But why should I hire you when I can easily find verified freelancers online for less?”

This was a real concern - from both NAPCO's clients and internal teams.

So instead of competing on price, NAPCO needed a partner who could help them compete on reliability, consistency, and business impact.

That’s where What a Story made the difference.

Our Solution

NAPCO partnered with What a Story to manage their video production workflow - end to end.

From research to final delivery, our goal was simple: Make NAPCO Media look great in front of their clients, every time.

Here’s what made that partnership stronger than hiring random freelancers:

  • Unlimited revisions, without friction
  • Easy, fast communication
  • Business-first thinking, not just creative execution
  • A team that works like an extension of NAPCO

Our Process

1. Research & Scriptwriting

We understand client goals, research ideas, and turn them into clear, engaging scripts.

2. Storyboard & Direction

A dedicated creative director manages communication, planning, and execution.

3. Design, Animation & Editing

We handle feedback smoothly and deliver every project on time — without quality drops.

4. Voice-over & Final Touches

Professional VO, licensed music, sound design, and polished delivery.

There’s More: What NAPCO Gets With What a Story

Beyond production, NAPCO gained a full-service partner:

  • End-to-end video production
  • Affordable, scalable solutions
  • Customized creative support
  • Fast turnaround times
  • 24×7 support line
  • A dedicated team of artists
  • White-label services
  • A partner operating with experience since 2015

This wasn’t just outsourcing. It was building a dependable creative backbone.

What NAPCO Media Says

People at What a Story is reasonable. They don't demand outrageous prices, and spend on resources without compromising quality or trust. They even did out-of-scope work for me, like designing the animation and logos, vfx, which was not included in the sow. All in good faith.

The Impact

With What a Story as their production partner, NAPCO Media can now:

  • Take on more client projects
  • Maintain consistent creative quality
  • Reduce production stress
  • Focus on growing their agency

They call us their reliable animation partner - and that trust defines our work.

Want Results Like This?

If you’re an agency looking for a dependable video production partner who protects your brand and supports your growth - Let’s connect.

Harns

Fintech Video
With no direct mentions of services, we needed a storyline that would scream Harns' brand values without saying a word about their tech prowess.
Read Case Study
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