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Should I Hire an Explainer Video Agency or a Freelancer?

blog author
Vicasso
CEO at What a Story
Updated:
July 17, 2026
Published:
July 16, 2026

The choice between an agency and a freelancer depends on multiple factors. But let’s talk about those that matter the most.

For starters, the budget!

If your budget is tight/low and can work with a simple animation video, then an experienced freelancer can be a good choice for you.

But if you have high stake goals such as a product launch, fund raising, target enterprise customers, and want custom scripting with strategy, premium quality animation with professional voiceover and headache free production then it's a smart choice to hire a top notch explainer video production agency.

Summary Comparison: Freelancer vs. Explainer Video Agency

Factor Freelancer Agency
Cost Lower Higher
Project Management None — you manage everything Dedicated project manager
Team Usually one person Scriptwriter, illustrator, animator, voice artist, and QA team
Scalability Limited Can handle multiple deliverables
Turnaround Depends on availability Structured production process
Best For Small projects Product launches, SaaS marketing, enterprise campaigns, investor pitches, and other high-stakes projects

If you're evaluating agencies and freelancers, it's helpful to see the level of storytelling, animation, and production quality a professionally produced explainer video can achieve.

When Do You Need a Freelancer

A freelancer is often the right choice if:

  • You already have a finished script that includes the information, concept and messaging.
  • The animation style is simple and you got the reference to share.
  • Your budget is limited.
  • You don't need branding or creative strategy.
  • The video is for internal communication or a small, low-stakes campaign.

In these cases, hiring one experienced specialist can be both practical and cost-effective.

When Hiring an Explainer Video Agency is the Right Choice

An explainer video agency is highly valuable when your video campaign requires a multidisciplinary team of specialists to achieve a high-stakes business goal. 

You should hire an agency when:

  • You need a strategically written script 
  • Your goal is to set a strong messaging
  • Multiple stakeholders is involved into the process
  • You need custom illustrations
  • You want to follow the brand consistency
  • The video will be used across your website, sales presentations, investor meetings, and paid campaigns.

Hiring Guide: If an agency fits your needs, read our detailed guide on how to hire the perfect video agency to learn about the evaluation process, common mistakes to avoid, and the exact questions to ask before signing a contract.

Questions to Ask Before Deciding

Before choosing any option, ask yourself:

  • Who will write the script?
  • Who manages revisions?
  • What happens if someone becomes unavailable during the project?
  • Who ensures visual consistency?
  • Will I receive editable source files?
  • Is there post-delivery support?

Your answers to these simple yet important questions often make the right option clear.

The Cost Comparison Trap: Comparing Value, Not Just Price

Generally the comparison between freelancers or an agency is evaluating options solely on the initial price quote.

A lower freelance quote often seems attractive because it strips out essential services. To avoid unexpected costs later, compare what is actually included in the scope of work. A lower price point often requires you to compromise on:

  1. Professional scriptwriting and creative direction
  2. Dedicated storyboard revisions
  3. Voiceover licensing and professional sound design
  4. Technical project management and quality assurance

Before comparing price tags, map out the exact line items included in each provider's estimate.

What a Story Perspective Based on our Experience with Hundreds of Explainer Videos

One pattern we've seen is that successful projects: they start with clear messaging.

The strategy, animation style, budget and timeline come later. 

Whether you hire a freelancer or an agency, the strongest videos begin with a clear understanding of the audience, the problem being solved, and the action viewers should take after watching.

Frequently Asked Questions

Is hiring an agency always more expensive?

In most cases yes, there are many reasons including: - multiple specialists, dedicated project manager, custom designs, commitment to deadlines, etc. 

Can freelancers produce high-quality explainer videos?

Depends whom you hired. I have seen some freelancers doing excellent work, but in most cases going with freelancers is complicated in terms of timeline, process and final quality. 

Which option is better for SaaS startups?

If you are in the early stage of a product and just want marketing material to start with, freelance is a go to option.

But when you are serious about your brand positioning, messaging and launch strategy, choosing an agency will be good for you.

Can I start with a freelancer and switch to an agency later?

Yes. Many companies do this as their marketing needs grow. Just make sure you retain the necessary project files and usage rights.

Final Thoughts

The best choice depends on what your project needs today - not on whether agencies or freelancers are better. There’s no comparison between them as they both are different from each other even though they look the same and alternatives. 

If your project is straightforward and you already know exactly what you want, a freelancer can be an efficient option.

If the video is tied to a major product launch, fundraising effort, or long-term marketing strategy, an agency often provides additional expertise that extends beyond the animation itself.

Vicasso

Vicasso built What a Story from the ground up, starting in 2015 in a damp room with zero lighting. Today, as CEO, he operates with an almost unfair level of market intuition. A strategic "third eye" that instantly sees exactly what a business needs to hit the market with a bang.

CEO at What a Story
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I love creating impact and videos